Find out how we can help you increase profitability by improving your staff’s interactions with prospects, buyers and owners.
We help builders achieve their goals
through our unique and proven
feedback and auditing systems.
Is your team playing their “A” game?
The best way a homebuilder can achieve the highest possible profitability is when everyone on the team is playing their “A” game. This is especially true in three critical areas:
1) Convincing prospects to become homebuyers
2) Providing a home purchase and closing experience that exceeds the buyer’s expectations
3) Quickly identify the real issues when a community is underperforming
“What gets measured gets managed.” – Peter Drucker
We help builders achieve their goals through our unique and proven customer feedback systems. These systems provide measurements that management can use to maximize profitability.
Our clients say it best…
“We pay our sales representatives more than any other team member. Real Shops demonstrate we are maximizing our return on that investment.”
“Since we began using Real Shops, I haven’t had one salesperson dispute the results, unlike my experiences with mystery shops.”
“I’ve been training new home salespeople for almost twenty years, and I’ve never before seen an evaluation that truly reveals what each salesperson does – and doesn’t – do in their presentations. Real Shops lets me focus my training time on the areas a salesperson needs help with.”
“Real Shops reports have eliminated the internal debate about what our salespeople do on a regular basis with the prospects coming through their doors. Instead of wondering whether they’re doing their job, I can see whether a salesperson is providing a consistent selling presentation.”
“I owe an increase in my sales rate to what I learned from my Real Shop. Knowing that my prospects are being randomly interviewed about my selling presentations keeps me focused on trying to make as many complete presentations as I can, and the results have been more sales!”
“As a Sales Manager with 23 sales staff, I can review each salesperson’s Real Shop in just a few minutes, instead of watching an hour or more of mystery shop videos. And I can quickly identify where each salesperson needs coaching. The time saved is incredible!”
